Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting your personal and sensitive data. This Privacy Policy provides you with information on how we handle your personal and sensitive data. You will also learn about your rights and how applicable laws protect you and your personal and sensitive data. Please carefully read this Privacy Policy before using our services.

This policy complies with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons concerning the processing of personal and sensitive data, on the free movement of such data, and repealing Directive 95/46/EC (GDPR).

About Us

The administrators of your personal and sensitive data are the company MEZEN, NIP: 5213828116, Regon: 380272110, operating Body Place Store at ul. Krucza 51 lok. 131 (LU2), 00-022 Warsaw.

You can contact the administrators by email at info@bodyplacestore.pl, by phone at +48 883 77 00 36, or by post at MEZEN Sp. z o.o., ul. Krucza 51 lok. 131, 00-022 Warsaw.

Collected Data

Before using our services and making a purchase, you provide us with the following information: first name, last name, phone number, email address, contact details, etc. This information is necessary to complete the service.

When making a payment via the website, your personal data will be passed to the system www.tpay.com to finalize the transaction.

Customer data will be automatically deleted from the system two years after the last purchase if the customer does not continue to use our services.

How We Use Your Data

We use your health data solely for providing services.

In addition to using your contact information for shipping purposes, we may use it for marketing purposes if you have given consent in the form:

• We will use your phone number to send no more than one promotional message per month.
• We will use your email address to request a review/recommendation of our service quality in the system.

When you make a purchase, personal data may be transferred to the following entities, depending on your selection, to deliver the ordered goods:

• DHL courier service,
• InPost S.A.

Your Rights

• Right to access your personal data. This allows you to request confirmation of whether we are processing your personal data, and if so, receive a copy of the personal data we process. It helps verify that we process it lawfully.
• Right to rectify your personal data. This allows you to request correction of incomplete, inaccurate, or outdated data we process. In some cases, we may need to verify the accuracy of the new data you provide.
• Right to restrict the processing of your personal data. This allows you to request the suspension of data processing in specific situations: (I) when you want us to verify data accuracy; (II) when our processing is unlawful; (III) when the data is needed for legal claims, but we no longer need it for our purposes; (IV) when you have objected to our processing, and we need to verify whether we have overriding legitimate grounds to continue.
• Right to erasure of your personal data. You can request the deletion of your data if it is no longer necessary for the purposes for which it was collected. You can also request deletion if you have exercised your right to object to processing, we have processed your data unlawfully, or are required to delete it by legal obligation. However, in some cases, we are required by law to retain certain data and cannot fulfill your deletion request.
• Right to object to the processing of your data when we process your data based on legitimate interests. You may object for reasons related to your specific situation if you believe the processing affects your rights or freedoms. You may also object if we process your data for direct marketing purposes. In some cases, we may demonstrate overriding legitimate grounds for processing (e.g., for legal disputes), in which case your objection will not result in the deletion of your data.
• Right to data portability. You can request that we provide your personal data in a structured, commonly used, machine-readable format. This right applies only to data processed based on consent or contract performance, and the processing is automated.
• Right to withdraw consent. You can withdraw your consent to data processing at any time. Withdrawal of consent does not affect the legality of the processing carried out before the withdrawal.

Communication and Marketing

To provide services, we will communicate with you via phone or email. If you opt-in, we will send you marketing messages through mass message delivery systems related to our services, ensuring moderate frequency. We may also request feedback and/or recommendations on service quality via email, either on our fan page or external platforms (e.g., Trip Advisor, Google).

Cookies

Cookies are small text files sent by the server and stored on your device (e.g., hard drive, laptop, smartphone memory card) during your visit to our website. We process them to enable basic website functionality, identify logged-in users, customize site content to user preferences, and remember products ordered in the shopping cart. Our website may also contain third-party cookie elements, such as the Facebook "Like" button or Trip Advisor review requests. Disabling cookies may prevent some parts of our website from functioning. Removing cookies from your browser may require reinstalling certain rejected cookies. Session cookies expire when the browser is closed, while persistent cookies usually expire between two months and two years.

Data Sharing

We may share your data with: payment agents to facilitate cashless payments, under the terms of our agreement; public authorities (e.g., the police) under applicable law; and database service providers (cloud) under the current contract.

Data Storage

Your data is stored electronically.

Breach Notification

If we detect a data breach, we will promptly notify the appropriate supervisory authority and you within 72 hours.

Contact

To exercise your rights, contact us via:

Email: info@bodyplacestore.pl
Phone: +48 883 77 00 36
Address: Body Place, ul. Krucza 51 m. 131 (LU02), 00-022 Warsaw.